Shipping policy

SHIPPING

WHEN WILL MY ORDER DISPATCH?

We ship Monday - Friday (excluding holidays). Standard UK orders will be on their way within 3 business days.

Orders placed on weekends or holidays will be processed the next business day.

WHEN WILL I RECEIVE MY ORDER?

Standard UK orders should arrive within 2-4 business days. 

HOW MUCH DOES SHIPPING COST?

Standard - £3.50

Free delivery on orders over £50

WHERE IS MY ORDER?

All UK orders are sent with Royal Mail and you will receive a tracking number once dispatched. Please allow 7 business days once dispatched to arrive with you and use your tracking number to follow up first. If you have not received your order after 7 business days, please contact us.

Please ensure you provide a full correct address and contact method for the recipient. Unfortunately, we cannot be held liable for items which do not reach the recipient due to incorrect details provided. 

DO YOU ACCEPT INTERNATIONAL ORDERS?

Of course… Hey Y’all, Halla, Salut, Hej, thanks for visiting Bon + Bear. 

We offer a flat rate shipping cost of £13.95 for all international orders which is tracked and signed for with Royal Mail. This does not include duties and taxes that may be incurred and the customer is responsible for any fees on arrival. 

International sales are final and no returns will be accepted. Depending on the location and each country's postal procedures, your order can take up to 2 weeks to arrive. 

Please allow up to 10 business days once dispatched to arrive (we will issue a tracking number). If you have not received your order after this time, please contact us.

Email: heymama@bonandbear.com